This work focused on understanding how employees experience work across key lifecycle stages, and where organizational intent breaks down in practice. By mapping lived experience from onboarding through development, performance, and exit, this project surfaced where experience felt inconsistent, unclear, or disconnected, and where focused activation would have the greatest impact.
Rather than treating lifecycle moments as isolated programs, this work positioned them as a connected system, helping leaders see how decisions in one stage shaped experience and outcomes in others.
In many organizations, employee experience efforts arise as standalone initiatives, leading to fragmented journeys for employees and inconsistent signals from leaders. A lifecycle lens was needed to unify strategy, programs, and behaviors over time and create continuous, coherent experiences.
This demonstrates my ability to connect employee experience work across the lifecycle, align fragmented efforts into a cohesive system, and translate insight into practical priorities that leaders can execute.
GapTalk™
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