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Employee Experience Across the Lifecycle

This work focused on understanding how employees experience work across key lifecycle stages, and where organizational intent breaks down in practice. By mapping lived experience from onboarding through development, performance, and exit, this project surfaced where experience felt inconsistent, unclear, or disconnected, and where focused activation would have the greatest impact.


Rather than treating lifecycle moments as isolated programs, this work positioned them as a connected system, helping leaders see how decisions in one stage shaped experience and outcomes in others.

Context

In many organizations, employee experience efforts arise as standalone initiatives, leading to fragmented journeys for employees and inconsistent signals from leaders. A lifecycle lens was needed to unify strategy, programs, and behaviors over time and create continuous, coherent experiences. 

The Challenge

  • Employee Experience initiatives were often experienced as disconnected programs rather than coordinated experience levers


  • Leaders lacked visibility into how moments across the lifecycle reinforced one another


  • Employees experienced variability depending on role, manager, or tenure


  • Opportunities to reinforce culture and values at key moments were missed

What I Designed

  • Lifecycle framework connecting recognition, listening, growth, and transitions
     
  • Aligned programs to key employee moments across the lifecycle  


  • Prioritization of workflow moments using journey mapping and listening insights
     
  • Integrated communication, recognition, and leader enablement across stages

Impact

  • Improved consistency across lifecycle moments and programs  


  • Stronger reinforcement of values and behaviors at key lifecycle moments
     
  • Clearer prioritization based on employee impact and business need 

 

  • Leaders gained a shared understanding of how experiences connect over time

What This Demonstrates

This demonstrates my ability to connect employee experience work across the lifecycle, align fragmented efforts into a cohesive system, and translate insight into practical priorities that leaders can execute. 

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