Enterprise Activation: Internal Communications & Storytelling

The organization supported a large, distributed frontline workforce operating in fast-paced, high-turnover environments. Recognition and engagement strategies needed to scale across regions, align to leadership expectations, and support safety, performance, and retention priorities without adding operational burden. 

• Balancing global consistency with local relevance across regions
   
• Activating leaders to model recognition behaviors in high-volume operational settings
   
• Connecting recognition and engagement efforts to measurable outcomes
   
• Scaling programs without introducing complexity or administrative friction

• Enterprise recognition programs aligned to leadership principles and priority behaviors
   
• Scalable recognition structures adaptable across regions and roles
   
• Leader playbooks and enablement resources to support consistent activation
   
• Partnership with People Analytics to assess participation, engagement, and impact
   
• Integration of recognition and engagement metrics into enterprise dashboards

• Recognition participation increased by 62% following enterprise rollout
   
• Engagement survey participation reached 74.3% across the organization
   
• Leader confidence in recognition and engagement delivery improved following targeted enablement
   
• Insights informed interventions that improved retention and safety outcomes
   
• Leaders gained visibility into people metrics alongside operational performance indicators

This work shows my ability to design and scale experience solutions in complex environments, balancing consistency with flexibility while delivering measurable cultural and business outcomes.